{"id":505,"date":"2015-08-31T06:12:21","date_gmt":"2015-08-31T11:12:21","guid":{"rendered":"https:\/\/2015.omaha.wordcamp.org\/?post_type=wcb_session&#038;p=505"},"modified":"2015-08-31T06:12:21","modified_gmt":"2015-08-31T11:12:21","slug":"happy-clients-outstanding-outcomes","status":"publish","type":"wcb_session","link":"https:\/\/omaha.wordcamp.org\/2015\/session\/happy-clients-outstanding-outcomes\/","title":{"rendered":"Happy Clients, Outstanding Outcomes"},"content":{"rendered":"<p>As web designers and developers, we often focus on the technical aspects of our jobs. Unfortunately, many of us struggle with an important part of a project \u2013 communication with our clients. It is an often overlooked piece of the puzzle, but it is directly correlated with outcomes and how the client feels we did our job. In this talk, we will look at communicating with clients and managing expectations in three broad phases of a project \u2013 pitching\/planning, development, and launching\/troubleshooting. Specifically, we will look at steps that will make the client feel involved and important. This level of involvement and communication will help keep clients happy through the entire process, giving us an outstanding outcome.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>As web designers and developers, we often focus on the technical aspects of our jobs. Unfortunately, many of us struggle with an important part of a project \u2013 communication with our clients. It is an often overlooked piece of the puzzle, but it is directly correlated with outcomes and how the client feels we did [&hellip;]<\/p>\n","protected":false},"author":14356399,"featured_media":0,"template":"","meta":{"_crdt_document":"","jetpack_post_was_ever_published":false,"_wcpt_session_time":1441036800,"_wcpt_session_duration":3000,"_wcpt_session_type":"session","_wcpt_session_slides":"","_wcpt_session_video":"","_wcpt_speaker_id":[504],"footnotes":""},"session_track":[],"session_category":[],"class_list":["post-505","wcb_session","type-wcb_session","status-publish","hentry"],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p5NU4U-89","session_date_time":{"date":"August 31, 2015","time":"11:00 am"},"session_speakers":[{"id":"504","slug":"kevin-moser","name":"Kevin Moser","link":"https:\/\/omaha.wordcamp.org\/2015\/speaker\/kevin-moser\/"}],"session_cats_rendered":null,"_links":{"self":[{"href":"https:\/\/omaha.wordcamp.org\/2015\/wp-json\/wp\/v2\/sessions\/505","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/omaha.wordcamp.org\/2015\/wp-json\/wp\/v2\/sessions"}],"about":[{"href":"https:\/\/omaha.wordcamp.org\/2015\/wp-json\/wp\/v2\/types\/wcb_session"}],"version-history":[{"count":1,"href":"https:\/\/omaha.wordcamp.org\/2015\/wp-json\/wp\/v2\/sessions\/505\/revisions"}],"predecessor-version":[{"id":598,"href":"https:\/\/omaha.wordcamp.org\/2015\/wp-json\/wp\/v2\/sessions\/505\/revisions\/598"}],"speakers":[{"embeddable":true,"href":"https:\/\/omaha.wordcamp.org\/2015\/wp-json\/wp\/v2\/speakers\/504"}],"author":[{"embeddable":true,"href":"https:\/\/omaha.wordcamp.org\/2015\/wp-json\/wporg\/v1\/users\/kevinmoser37"}],"wp:attachment":[{"href":"https:\/\/omaha.wordcamp.org\/2015\/wp-json\/wp\/v2\/media?parent=505"}],"wp:term":[{"taxonomy":"wcb_track","embeddable":true,"href":"https:\/\/omaha.wordcamp.org\/2015\/wp-json\/wp\/v2\/session_track?post=505"},{"taxonomy":"wcb_session_category","embeddable":true,"href":"https:\/\/omaha.wordcamp.org\/2015\/wp-json\/wp\/v2\/session_category?post=505"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}